Shipping & Returns
Returns & Exchanges:
We want you to love your STONE+STICK purchase. Items purchased on our website may be returned to STONE+STICK for exchange or return within 10 business days of receipt of product. Items are eligible for an exchange for up to 30 days after the receipt of product.
We want you to love your STONE+STICK purchase. Items purchased on our website may be returned to STONE+STICK for exchange or return within 10 business days of receipt of product. Items are eligible for an exchange for up to 30 days after the receipt of product.
Please email hello@stoneandstick.com for return or exchange requests, or feel free to give us a call at 931-201-4007. Original shipping and return charges cannot be refunded. Refunds will be made in the form of the original payment. Please allow 7-10 days for processing. Customers will be required to pay return shipping as well as a $5.00 shipping charge for any exchange.
Items purchased at an authorized STONE+STICK retailer must be returned directly to the store where they were purchased.
***Our warehouse will be CLOSED on January 1st, 2020. All expedited orders placed on this day will ship on the following business day.
Shipping:
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United States Shipping: |
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Shipping Method |
Delivery Time |
Shipping Cost |
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FedEx Smart Post via USPS |
7-10 business days |
$5 flat rate or FREE for orders $100 and over |
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FedEx Ground/Home |
3-5 business days |
$10 flat rate |
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FedEx Standard Overnight |
1 business day |
$25 flat rate |
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International Shipping: |
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Shipping Method |
Delivery Time |
Shipping Cost |
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FedEx International Mail Service |
Varies by location |
$15 flat rate |
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FedEx International Economy |
5-7 business days |
Varies based on value and location |
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FedEx International Priority |
2-5 business days |
Varies based on value and location |
*Order processing time 2-5 business days.